Privacy Policy

Last Updated: 6/17/2025

CompareHandhelds ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website comparehandhelds.com (the "Website"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Website includes:

Automatically Collected Information

When you access the Website, we automatically collect certain information about your device and your interaction with our Website. This information is primarily needed to maintain the security and operation of our Website, and for our internal analytics and reporting purposes. This information may include:

  • Log and Usage Data: Service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Website and which we record in log files. This log data may include your IP address (which may be truncated or pseudonymized as described below), browser type and settings, the date and time of your use, information about browser configuration and plugins, language preferences, and cookie data (if consent is given for cookies).
  • Device Data: Information about your computer or mobile device, such as your device operating system, browser type, and general device identifiers.
  • Interaction Data: Information about how you use our Website, such as the pages you visit, the links you click, the features you use, and the frequency and duration of your activities. This is collected via our analytics provider, PostHog, subject to your consent choices for cookies.

Information Collected via Consent Logging

When you make a choice regarding cookie consent on our Website, we log this decision. This log includes a hashed identifier derived from your IP address and user agent, your choice (accepted or declined), the policy version you consented to, a truncated version of your IP address for privacy, your user agent string, and the timestamp of your consent. This information is collected to comply with legal obligations and for auditing purposes.

Information You Provide to Us

We may collect personal information that you voluntarily provide to us when you contact us (e.g., via email). This may include your name, email address, and any other information you choose to provide.

How We Use Your Information

Having accurate information permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Website to:

  • Operate and maintain the Website.
  • Improve the Website and enhance user experience.
  • Monitor and analyze usage and trends to understand how our Website is being used.
  • Respond to your comments, questions, and provide customer service if you contact us.
  • Maintain a log of consent choices for compliance purposes.
  • Ensure the security of our Website and prevent fraud.
  • Comply with legal obligations.

Legal Basis for Processing Your Information

We process your personal information based on the following legal grounds:

  • Your Consent: We rely on your consent to process information collected through analytics cookies, as detailed in our Cookie Policy. You can withdraw your consent at any time.
  • Legitimate Interests: We process some information based on our legitimate interests in operating and improving our Website, ensuring its security, and for logging consent for compliance, provided that such processing does not outweigh your rights and freedoms.
  • Legal Obligations: We may process your information where it is necessary for compliance with a legal obligation to which we are subject.

Disclosure of Your Information

We do not sell, trade, rent, or otherwise share your personal information with third parties for their marketing purposes. We may share information we have collected about you in certain situations:

  • With Service Providers: We may share your information with third-party service providers that perform services for us or on our behalf, including data analysis (e.g., PostHog for website analytics) and data storage (e.g., Supabase for consent logs). These providers are obligated to protect your information. PostHog processes data according to their privacy policy, which you can review at PostHog's Privacy Policy.
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). Consent logs are retained for auditing and compliance purposes. Analytics data collected via PostHog is subject to PostHog's data retention policies.

Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent – You have the right to withdraw your consent at any time where we relied on your consent to process your personal information. You can manage your cookie consent preferences via our Cookie Policy page.

If you would like to exercise any of these rights, please contact us at comparehandhelds@gmail.com. We will respond to your request within a reasonable timeframe, and in accordance with applicable data protection laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising (if applicable in the future). For further information about the types of cookies we use, why, and how you can control cookies, please see our Cookie Policy.

Children's Privacy

Our Website is not intended for use by children under the age of 13 (or a higher age threshold as required by applicable law in your jurisdiction), and we do not knowingly collect personal information from children under this age. If we learn that we have collected personal information from a child under the relevant age threshold, we will take steps to delete such information from our files as soon as possible.

Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: comparehandhelds@gmail.com.